In 2023, a Tesla owner visited a repair center in London to fix some urgent repairs on his Model X, including 2 new front air springs, as they were leaking. After the repair, he experienced some difficulties with the air springs and had to return the car to the repair center. Then, the moment of shock came: they claim one of the air springs needs to be replaced.
Hasn't he done that earlier? They claimed it was only one. When he got home, curious and frustrated, he cross-checked the previous repair invoice, and he was right—they already billed him for that. That morning, the repair center sent him a message that they'd fixed it.
Guess the figures on the invoice for another air spring? A staggering £1,456!!!
